| Team storage allocation and growth4% | Documented | Team: 3 TB shared for 3–10 users; additional purchased users above ten add 300 GB each. Business: 5 TB shared for 3–10 users; additional purchased users above ten add 500 GB each.www.zoho.com · 2026-10-29 |
|---|
| Per-file upload and path limits4% | Documented | Team: 50 GB per uploaded file. Business: 250 GB per uploaded file.www.zoho.com · 2026-10-29 |
|---|
| Team-owned repositories and leaver ownership4% | Documented | Team Folders and administrator ownership transfer on employee removal are included.www.zoho.com · 2026-10-29 |
|---|
| Folder and document access roles4% | Documented | Role controls and subfolder permission management included.www.zoho.com · 2026-10-29 |
|---|
| Controlled external sharing4% | Documented | External links support password/expiry and download restrictions; administrators can restrict allowed domains.www.zoho.com · 2026-10-29 |
|---|
| Version comparison and restore4% | Documented | Unlimited versions and restore are documented, subject to storage and version-management settings.www.zoho.com · 2026-10-29 |
|---|
| Concurrent document editing and comments3% | Documented | Writer/Sheet/Show, comments and annotations are included; native-format conversion may be needed.www.zoho.com · 2026-10-29 |
|---|
| Content search and scan/OCR limitations3% | Documented | Content search, OCR/object search and saved search included.www.zoho.com · 2026-10-29 |
|---|
| Custom document metadata and classification3% | Conditional | Team: Custom data templates/fields are Business-only. Business: Custom metadata templates and fields included.www.zoho.com · 2026-10-29 |
|---|
| Formal document approval workflow3% | Conditional | Team: Built-in review/approval workflows included; bespoke workflow design is Business-only. Business: Both default review workflows and custom workflows included.www.zoho.com · 2026-10-29 |
|---|
| Exportable document and administrator audit3% | Conditional | Team: File/access activity exists; comprehensive exportable admin audit is Business-only. Business: Exportable administrator/user audit trail included.www.zoho.com · 2026-10-29 |
|---|
| Retention schedules and legal holds2% | Conditional | Configurable trash/deleted-item periods are documented; immutable legal hold is not established.www.zoho.com · 2026-10-29 |
|---|
| External upload-only file requests2% | Documented | Team and external users can upload through collection links.www.zoho.com · 2026-10-29 |
|---|
| Deleted-file recovery and ransomware options2% | Documented | Admin recovery of deleted items is documented up to 120 days.www.zoho.com · 2026-10-29 |
|---|
| Read/write API scope and operational limits4% | Conditional | Both plans include API support; numeric rate limits and complete endpoint scope require developer validation.www.zoho.com · 2026-10-29 |
|---|
| Bulk export with usable exit fidelity4% | Conditional | Batch ZIP/download has item and size ceilings; versions, access logs and metadata are not a proven full-fidelity export.help.zoho.com · 2026-10-29 |
|---|
| Bulk migration and ownership preservation3% | Conditional | Cloud-picker import and bulk uploads exist. Data-centre migration explicitly loses old versions and some metadata/activity records.www.zoho.com · 2026-10-29 help.zoho.com · 2026-10-29 |
|---|
| Office-suite and business-app integration3% | Documented | Zoho editors plus Outlook and other cloud connections are documented; connected products may require separate subscriptions.www.zoho.com · 2026-10-29 |
|---|
| Change events and webhooks3% | Conditional | Team: Native webhooks are Business-only. Business: File/folder/team webhooks included; receiver and integration setup required.www.zoho.com · 2026-10-29 |
|---|
| Philippine billing, seats, currency and taxes4% | Conditional | At least three paid users; global USD reference prices and annual/monthly options. Philippine invoice, currency and tax are unverified.www.zoho.com · 2026-10-29 help.zoho.com · 2026-10-29 |
|---|
| Processing locations, processor terms and PH safeguards3% | Conditional | Documented overseas data centres and migration limits; exact PH account geography and processor-contract safeguards remain to be reviewed.help.zoho.com · 2026-10-29 privacy.gov.ph · 2026-10-29 |
|---|
| Support channels and Philippine-hours coverage3% | Documented | Edition table lists 24/7 email/chat and 24/5 phone; no dedicated Philippine local team claimed.www.zoho.com · 2026-10-29 |
|---|
| English/mobile/offline work for distributed PH teams3% | Conditional | Web/mobile support and desktop sync are documented; device-specific offline/conflict behaviour requires a Philippine pilot.help.zoho.com · 2026-10-29 help.zoho.com · 2026-10-29 |
|---|
| In-plan AI document summarisation4% | Conditional | File summaries are documented; Zia requires a supported data centre and enabled provider. PH account activation unverified.www.zoho.com · 2026-10-29 help.zoho.com · 2026-10-29 |
|---|
| Grounded file questions and source checking4% | Conditional | Team: Ask Questions on Files beta is not included in Team. Business: File Q&A beta included subject to provider/data centre. Zoho AI general files up to 10 MB, audio/video 1 GB; provider-specific limits differ.www.zoho.com · 2026-10-29 help.zoho.com · 2026-10-29 help.zoho.com · 2026-10-29 |
|---|
| AI plan, regional, language and usage boundaries4% | Conditional | US/IN/EU/AU/CA data centres only for documented integration; BYOK needs paid OpenAI API credit. No universal generation quota established.help.zoho.com · 2026-10-29 |
|---|
| AI administration, providers and data-use controls3% | Conditional | Admins choose/disable Zoho AI or BYOK providers. Training, retention and feature-specific data-transfer scope need a contractual check.help.zoho.com · 2026-10-29 help.zoho.com · 2026-10-29 |
|---|
